Legal
Everything, in writing.
The policies that govern how AZZA operates. If something here is unclear, write to hello@azzamedical.com and we will explain it in plain language.
Terms & Conditions
How the service works, billing, and AI disclosures.
Effective 14 September 2026
Privacy Policy
How we collect, use and protect your information.
Effective 14 September 2026
HIPAA Notice
Your rights over your protected health information.
Effective 14 September 2026
Telehealth Consent
The nature, benefits and limits of telehealth care.
Effective 14 September 2026
Subscription & Cancellation
Plans, billing cycles and cancellation.
Effective 14 September 2026
Refund Policy
What is refundable, what is not, and why.
Effective 14 September 2026
State Availability
Where care can be delivered, and why that changes.
Effective 14 September 2026
Accessibility
Our WCAG 2.1 AA commitment and how to reach us.
Effective 14 September 2026
Authorization to Disclose
Permission for your care team to share information.
Effective 14 September 2026
Lab Testing Consent
Self-collection, reporting and the limits of a panel.
Effective 14 September 2026
Peptide Therapy Consent
What compounded therapy is, and what the evidence shows.
Effective 14 September 2026
Asynchronous Care Consent
Care that does not happen in real time.
Effective 14 September 2026
AZZA Medical is not a medical provider and does not practice medicine. Medical services are provided exclusively by independently licensed physicians of our partner physician network and their affiliated professional entities.
Compounded drugs are not FDA-approved and have not been evaluated by FDA for safety or effectiveness.
A physician may determine that a treatment is not appropriate. Membership does not include or guarantee any treatment.
This is not emergency care. AZZA Medical does not provide urgent or emergency medical services. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room.
Available in 44 states and Washington, D.C.. Availability depends on the state you are located in and may change. AZZA Medical is for adults 21 and over.