Frequently Asked Questions (FAQ)
When You Should Use Telamedicine vs Other Medical Providers
Use anytime, anywhere in the U.S. for nin-emergency conditions like cold and flu, bronchitis, allergies, rashes and more.
Your primary care physician (PCP) is ideal for annual exams and ongoing medical conditions needing regular monitoring.
Use an urgent care clinic when you need an in-person visit for conditions like earaches, sprains or minor cuts
Go to the ER if you need emergency medical care for severe conditions like chest pain, head injury, burns or broken bones.
Meet Jessie
FAQ
Frequently Asked Questions.
Teladoc Online is a complete medical discount program – an affordable and easy to use Healthcare Savings Program. Members have access to a network of thousands of dentists, doctors and other medical professionals nationwide that have agreed to offer the services at a pre-negotiated discounted price.
No, Teladoc Online is a medical discount program that significantly reduces the cost of service by 25%-65%. Members pay for services directly.
You simply pick a specialist or service from our vast network , confirm your discount by providing your Teladoc Online Member Number when you make your appointment , and then pay the pre-negotiated rate at a time of services. It’s that simple!
With Teladoc Online there is no additional cost to visit one of our doctors for primary care services. There is no co-pay and no bills. As part of your subscription these costs are mitigated and you are not charged additionally.
Teladoc Online provides Members with direct access to Dental, Medical Imaging , Medical Testing, Hearing, Vision, Online Doctor Visits and Rx Discounts. From routine dental exams and checkups to MRI and doctor consultations we have a well-rounded program to address almost every preventative medical need.
Teladoc Online is administered by Affordable Family Health Services Company, a Licensed Discount Medical Plan Organization (DMPO) since 1991. Its mission is to help members save real money on health care services. Corporate office is located in Atlanta, GA.
Like cost of living, dental costs vary by market. For example, dentists in NYC might charge more for fillings than dentists in Atlanta. Our sample savings menu list discounts based on customary fees for general dentists in your area. When making your appointment, please confirm specific Teladoc Online Discount with the selected provider.
Please call 1-866-519-7667. We have representatives available to answer your questions Mon-Fri from 8:30 a.m. – 5:30 p.m. EST.
Simply click on the Resources” tab at the top of the page and each service is explained with instructions on how to use them.
Once enrolled with Teladoc Online you will be provided access to the Teladoc app which will allow you to add additional users. For other services use your code for you and family members within your household.